On-Site Support

As a thriving business, you need your technology to operate continuously. When systems go down you can’t afford lengthy repair delays. GigAbove’s fast, reliable, local service will ensure that you receive the highest quality support and targeted suggestions to maximize your technology ROI. We make certain that you will minimize future outages, and streamline productivity, thereby enabling you to enjoy increased profits.

Our flexible scheduling options enable you to have the support you need when you need it. We can schedule a technician to be on-site for several hours or several days a week to maintain existing systems, diagnose failures, or work on new projects. This type of support reduces downtime and improves the health of your systems. You may also choose “as-needed” support. Something breaks. We fix it. It’s that simple. Whatever your technology needs or concerns, we are your trusted partner. Contact us at 419-956-4118 or email service@gigabove.com so that we can discuss how to best support your business.

On-Site Rates

During Normal Business Hours Mon – Fri 8am–5pm / Saturday: By Appointment

$120 per hour
$950 per day

$.75 per mile Travel Fee

Keeping Your Computers UP

UP is our individual computer monthly service plan. With plans starting at just $45 per month, we are confident that we have a plan that will meet your budget and help you reduce catastrophic failures.

Monthly Service Plans

Service Bronze Silver* Gold
1 HR remote troubleshooting and repair per month
Discounted service calls   5% 10%
24/7 Preventative monitoring
Disaster recovery planning
PC, Mac and Server support and repair
Load software updates
Network planning  
Hardware maintenance and upkeep  
1 HR on-site service call  
New computer every 3 years**    
  $120/mo per computer $200/mo per computer $300/mo per computer

*Silver level contract available monthly or quarterly.
**Hardware is property of Gig Above and will be reclaimed at the termination of the contract. Price may change based on hardware specifications chosen.